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Comcast To Compensate Throttled BitTorrent Users

Comcast has decided to settle one of the lawsuits brought about over their use of the Sandvine BitTorrent throttling hardware to ‘manage’ their network. For those who were affected, there is the possibility of receiving a payment from a $16 million fund set up by the Internet service provider.

ComcastThe Comcast BitTorrent throttling story is one of the major case studies for net neutrality. More than two years have passed since we broke the story that led to an FCC investigation and even lawsuits from affected users.

In one of the class action suits that were brought about from the long-running incident, Comcast has now agreed to settle, meaning those affected may be eligible for compensation.

About two and a half years ago, reports surfaced on what appeared to be the throttling of BitTorrent connections by Comcast. The throttling, first discovered by Rob Toplowski, was confirmed by TorrentFreak, and was first reported in August 2007. Other news agencies picked it up later, especially after tests by the EFF and Associated Press confirmed events and included reports that other network based activity was also affected.

Comcast long-denied any wrongdoing, but a leaked memo revealed that the company went as far as instructing its front-line staff to lie about the issue. Then the FCC got involved and things deteriorated. At a hearing at Harvard, Comcast packed the venue with people they bussed in, but it didn’t stop the BitTorrent throttling practice being termed a ‘hacker technique’.

Eventually, some assurances were made, and the FCC ordered Comcast to stop using Sandvine. Meanwhile lawsuits had been filed. One of these, Hart vs Comcast of Alameda, attained class action status, and there is now a proposed settlement.

Comcast has agreed to put $16M into a fund to pay BitTorrent users that were inconvenienced by the ‘network management’.

The downside is the size of the settlement. If you qualify, you can receive a maximum of $16, yet still Comcast refuses to accept it did anything wrong. The administrators of the settlement have set up a website to deal with questions about the case which can be found at www.p2pcongestionsettlement.com

It’s not hard to imagine that some customers will feel this doesn’t go far enough, and undoubtedly the discussion on this topic will continue. For the affected Comcast users there is still time to decide how to proceed – the deadline for claims is August 14th 2010. Meanwhile, network neutrality remains a pipe dream for most people.

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  • Ahmed1337x

    torrentfreak always got the best news

  • DBlack

    $16? It cost me way more than $16 worth of inconvenience.

  • emtunc

    so that 16million fund would compensate 1 million people if they could get only 16$ each.

  • http://neuron2neuron.blogspot.com Ben Jones

    Less, emtunc, as there is also the legal fees for processing it taken out. Maybe 500,000 people at most, class-action settlements tend to only favour the lawyers – http://en.wikipedia.org/wiki/Class_action#Criticisms_of_class_actions

  • Matthew

    Sounds like a bullshit solution to me

  • michelle mccool

    its a maximum of $16, so you could get even less. How many customers did comcast have then? if they had 4 million users using bit torrent then they might only get $4 each…

  • coyotejbob

    Well hopefully Comcast will keep their nose clean. I finally started usin g them because they are the only thing available in my area. (just moved) and I was hoping that was going to be resolved.

  • rick

    if they want to compensate customers they should remove their 250GB cap

  • Anonymous

    Here’s an even better idea, invest the $16M in the network and give the throttled users a temporary speed boost for p2p usage only.

  • DJDANK

    Bout time, it should be 160$ for everybody that was inconvienienced! nuff said!

  • AlienDK

    Its not a solution, its moneygrabbing. While I belive that net neutrality (not the McCain way, the real way where nothing is censored) I still belive that a private company should be allowed to sell whatever product they want to sell whatever product they want to, and if their product includes throttling of BT, so be it, but they should be open about it so people know before they buy their product.

  • NDyA

    @10: So true. However no ISP will advertise their service being more limited than they are right now. For me even download cap is definite no to the provider. If I’d known that my current provider throttles any kind of traffic, I would have end the deal. Might end up without internet for a while, but who cares.

  • Sandra Stiffmire

    yes @ 8 Dec 23, 2009 at 01:20 by Anonymous

    Here’s an even better idea, invest the $16M in the network and give the throttled users a temporary speed boost for p2p usage only.

    The $16usd isn’t going to do much for anybody but that 16m will. They should just invest some of that money in teh network and they would still come out ahead. All would be better tghough.

    http://www.sharevirus.com

  • Sandra Stiffmire

    @7 yes2

  • nope

    how is this negative?

    comcast is awesome

    TF is terrible

    gb2europe eurotrash

  • UK IN DA HOUSE

    cuntcast

  • Donate to Wikipedia!

    Donate that money to Wikipedia!

  • anon

    If everyone in the class action agreed to give the 16m to lawyers, they could use that to start another, even bigger class action.

  • Anonymous

    Should be 16 dollars per month they throttle you

  • Lucky Man

    do you think it might be setup/trick?

  • Anonymous

    I bet you have to still be a Comcast user to get payment as well.

    Doesn’t matter as the lawyers are the ones going to make out on this one.

  • link check

    you forgot the http:// in front of http://www.p2pcongestionsettlement.com

    [Thanks - slight error when coding in the links, fixed now - Ben]

  • chisophugis

    they should just invest the $16M in their network so they don’t need to throttle in the first place.

  • amused

    I’ve just been in Argentina and there’s big posters up around the city advertising unlimited file sharing , any time, any day.
    telephonica(who i think own o2?)
    why can they do this when the rest of the world seems against it ?

    TorrentFreak ? look into it and give is the story !

    Do they read the comment s ?

  • amused

    Buenos aires is the city by the way .

  • no

    Yeah, I’ll be sure to raise my hand up for that $16 right away . . . and be put on “the list”. Fuck that shit. Keep my head down.

  • pq

    their should be a group which puts the funds together to help out file sharing, not just get the $16 in fiat currency and not re-invest. Remember folks, you are owed that $16 (perhaps more) b/c of your traffic being throttled http://saugstube.to/ed2k

  • Bandy

    Man who cares about money, just stop being wankers, ISPs.

    The funny thing is, Comcast peers have been some of the fastest peers I come across in swarms these days, it almost reminds me of back in the good old days – like a few years ago – before virtually ever ISP out there started tampering (most do, but they’re subtle about it – see “how to boil a live frog”).

    There really should be some form of neutrality laws set down, because as time goes this game is going to get a lot worse (not just BitTorrent related by any means).

  • Bryan C

    fuck Comcast throttled the shit outta me, and I’m missing out on this B.S.!

  • Simplex

    @8 – You have no idea how much i envy a 250gb cap. Some places (read: Australia) have it much worse than you

  • Borderliner

    No question about that the ruling is crap for the customers, but I´d say it´s still better than nothing. Atleast it can be used in the future (“remember how you already got spanked for throttling?” or “remeber Comcast? You´ve got 16 mill too to set up a fund?”).

  • Darth_Tater

    Eureka!
    a blow for network neutrality.

    The internet should be a clear pipe.

    The legal remedies against alleged misuse should be fought out elsewhere.

    Rage against the corpocracys and MAFIAA dinosaur lampreys.

  • Sketch@1337x.org

    16 WHOLE dollars??? All at once??? WOW…….

  • Anonymous

    16 dollars! Now I can finally make that last payment on my new gold plated toilette seat.

  • cuntcast customer

    f the $16. like others have said, lose the damn 250GB cap!!

  • hmmm

    comcast has like 14million customers lets say 1/4 use bittorent thats 3.5million and lets say 3/4 of those are compensated that only 2millon of those are compensated thats only $8 each…

  • hmmm

    comcast has like 14million customers lets say 1/4 use bittorent thats 3.5million and lets say only 2millon of those are compensated thats only $8 each…

  • MATT

    @36, you can file complaints too

  • MrGz0r

    It’s sounds like a way to get people the give there info up and get hit with a lawsuits your self.

  • The Old Codger

    9 Dec 23, 2009 at 01:20 by Anonymous

    I agree totally with you on this. $16 is risible and after settlement fees there will be nothing left for their users.

    Let them invest the whole amount to updating their service and giving ALL user uncapped usage.

  • Yea

    Yea, you all deserve to get $16 from Comcast for all causing such a great inconvenience to you, while you all continue to pirate movies and music. I’ve never in my life known of a group of douchebags with a sense of entitlement more than bittorrent enthusiasts.

  • whoo FLung Dung

    LOL good point @Yea.
    Piates “I have a right to download $000s of free games music & movies. Don’t try to stop me or put me in the dock as I’ll use semantics to show I didn’t steal anything, I just borrowed it until I either pay for it or it was so Sh!t3 I wouldn’t buy it(still have the media though!)”

    Pirates “Dirty scoundrels Comcast throttled my connexion to stop me dloading free stuff- I wan’t compensation”

    kinda hypocritical really

  • Comcast hater

    $16 isn’t going to do anything, comcast should first remove throttling then the cap. my internet was good until 3 months ago, it died every 3 min

  • Music parasites predator.

    to Yea=whoo FLung Dung

    Only one poster with same IP adress!

    A troll from the corporation of parasites.

    BUSTED!

  • Me

    @Music parasites predator.

    LOL Good point music parasites predator!

    Hahaha! It is Music parasites predator again!

    You see, this is easy. Me too I can pull this crap! The problem for you is nobody is duped you moron!

  • whoo FLung Dung

    WTF are you talking about.
    \you oobviously can’t see the IP as you are talking bullshit about different people.

  • whoo FLung Dung

    So there you see you are the Fecking Moron, Moron

  • 8=====D

    Exchanging copyrighted wares has nothing to do with throttling a legitmate protocol. The idea of net neutrality is not a free pass to rip off media, or consume all the resources you can for free, it’s about treating legitimate protocols/services in a neutral manner so that a controlling entity like an ISP cannot pick and choose what it does and does not want to allow for it’s own selfish reasons. The idea of neutrality is a level playing field for all lawful online services.

    Comcast should be setting realistic limits on their packages if they’re unable to handle the demand and leave it at that (if the issue were really about consumption issues, that is…).

  • Steve

    Who am I?

    I am 27 years old. I am old to enough to remember a time without the internet but equally I am young enough that I now spend more time on the internet than any other pursuit. I am not a coder, designer or developer but I know at least one.

    Whenever I travel I take with me a portable hard disk, possibly 2 or 3, and it’s normal for me to trade hard disks with those that I meet to share media, music and files.

    I have owned more mobile phones than I can remember and subscribe to two or more photo sharing sites. I have created numerous online social profiles but really only use one of them daily. If I had to guess then I estimate that I have signed up for 4 or more email accounts in the last few years and possibly between 10 and 20 forums. My email inbox has recieved well over 50 ‘confirm by clicking this link’ emails.

    I have used instant messaging from the days of MSN thorugh to the many flavours that exist today. I use the internet to bank, organise, flirt, store and research. I use one of the big 3 internet browsers.

    I still rely mainly on Microsoft for everything but I know about Linux, BitTorrent and the rise of Google Open Source.

    But none of that is important. Let me tell you what is important.

    I will not be made to pay for the internet or it’s services by anyone. I will not pay extorbitant prices for software, media or the support they require.

    If you insist on trying to charge me then I will find alternatives sources (the internet is vast, your company is not) and if alternative sources are blocked then I will steal what I need. It may be unethical but so are gross profit margins. I will use new technologies that you have not considered.

    I will do this because I am the future. If you prevent my technology from accessing the data it needs then my friend will invent new tehcnology and if he can’t then a Korean, Russian, Brazilian or another citizen of this world will distribute the software that is required.

    The internet has spawned a generation that has come to expect fundamental truths and we consider these truths self evident.

    It shall be heard that open source is king, data is free and the laws of the market economy are to be rewritten. Despite my disregard for your manipulation of the law I am more then wiling to purchase content if

    A) The price is fair
    B) Your company acts ethically towards it’s consumers
    B) The application or service is of value

    If either of these conditions is not met then I will still use your program except you will never know it. If you want my business then make sure your product is accessible, portable and works across all of my platforms. I am run this relationship, not you. The sooner you comprehend that the sooner I will stop stealing your intellectual property. If you try to use the law against me then I will circumvent it. If that is not possible then a lawyer from my generation will represent me for free.

    If you don’t believe me then ask yourself this – who will be in charge when you are gone?

    The answer is me, the answer is Generation Web.

    Yes, I am a copyright pirate and I don’t care whose idea Windows 7 was.

  • Yo

    $16 is a slap in the face.

    Somebody who is a member of the class (somebody who had comcast and was throttled) should challenge the settlement and claim more cash.

    It’s as easy as contacting the attorneys and expressing your dissatisfaction. Attorneys will then have to renegotiate the settlement.

  • Pingback: Comcast Settles Class Action Lawsuit, Will Compensate Throttled BitTorrent Users [BitTorrent] · TechBlogger

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  • Civil Netizen

    Well said Steve! They fail to understand that as they get old and die off like the dinosaurs they are, the Web Generation will be coming into power. Things will change, maybe not tomorrow or next week, but one day in the fullness of time, things will be set to right. In the meantime the rest of us have to remain strong and united in this continuing affront to our fundamental rights as a citizen of the world.

  • Pingback: Buckycomputing.net » Informational » Comcast required to pay certain torrent users

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  • curkuspy

    Mannnn.. people complaining about a 250 GB cap and the fact that their ISP *used* to throttle bittorrent…

    crap man. move to Canada and see how you like that! I’m on Rogers who most definitely throttles bittorrent traffic to a ridiculous degree and you have to pay top dollar to get 95 gigs up and down combined/mo.. no higher package even.

  • Pingback: pks4» Blog Archive » Linkpost | 12.23.2009

  • YessaMassaWEG

    Congestion. LOL! Wow, even the site’s name is insulting to user’s intelligence.

  • Cranky

    It’s not just BT that Comcast throttles – try watching a full episode on Hulu or some other service. The $16 is a joke, and Comcast’s money grubbing is even worse.

    When will someone (Congress?) take on the providers and force real competition? Where I live, it’s Comcast or nothing for cable and internet. Why can’t I choose between them, TWC, Optimum, whomever? It’s like the days of Ma Bell all over again.

  • Constantine

    Dear people

    Stop your bitching, now.
    You don’t have 60 gb monthly limits. Most of your ISP’s don’t throttle bit torrent.
    Come to Canada. Then you’ll have something to bitch about in terms of internet!

    Thankfully, I’m on MTS in Manitoba, but there are some places here that use bell and shaw. At my parents, shaw is what they use. They throttle bt like crazy, even with incription set to forced. (Unless I get a hole pile of torrents going).

  • Jeff

    Power to the people!

  • Pingback: Why Comcast is evil « Mumbling Mithinco

  • Pingback: Comcast Settles Class Action Lawsuit, Will Compensate Throttled BitTorrent Users [BitTorrent] | Computer Tips and Tricks

  • Anon

    Its stupid, the money comes from the customers anyhow, avg it is wha 300 to 400 USD for comcast bill for digital TV and cable, all you get is this throttling BS, laggy DVR boxes that work like crap, every TV station has a commercial, there Always playing 1980′s movies, if there are any 2000′s movies there on tbs, usa, spike etc.

    You’re forced to download a movie because there cable movies suck, they charge 5.99 to 10.99 for on demand movies which is ridiculous.

    Now Rogers in Canada is awesome, there price is very good, there constantly playing, not so old but almost newly released movies which comcast are renting for 10.99.

    Oh yea, soon soon I’m going back to Canada, there awesome ppl. And Canada do not hype n gripp on you about downloading movies, which you really don’t need to cuz they play it on there basic channels anyhow.

    Canada You RoxXXXX!!!!!!

  • Anon

    Oh Yea Aliant RoXXXXX!! Too!!!

  • Pingback: Comcast, spiccioli per i filtri del P2P « YBlog

  • Mandi Poo

    At least its all out in the open now, huh? Listen, I am not going to steer you one way or the other but I will say this: Clear just unveiled their first and brand new 4G network (the mobile card you can download anywhere in the city, even outside) and without the commitment of the triple package, for about half the cost. If you like downloading music & movies like I do and aren’t into ‘keeping track’ of usage…. Clear has NO SPEED or DOWNLOAD caps that should sound pretty awesome. I am just a happy Clear customer that is happy to be free of the package and not forced into Qwest or Verizon. I would be happy to share with anyone where I signed up: ariesgoddess27@yahoo.com

  • FukPiratez

    Net neutrality simply acts to turn jurisdiction of the ‘net over from corporations to the government. I’m not sure who’s worse.

  • BTGuard - BitTorrent Anonymously

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