I have signed up for a Relakks account twice. Both times I ended up needing support as the result of a billing problem.

The 2nd time I signed up for a 1 year account at a cost of $84 ($50 EUROS).

After paying (using Paypal), I was unable to login with the credentials they provided. I then noticed that when I logged into their webpage, it said that my account was “inactive” and my payment had “expired” even though there was a record that I had just paid $84 to set up the account.

I have emailed Relakks more than 3 times over the period of 2 weeks, each time waiting about 4 days for them to answer. No response.

The Relakks attitude about customer support is very apparent from their website: https://www.relakks.com/faq/qna/#6

They say they will NOT answer any emails that do not follow the exact guide defined on their website. If these people had any technical skills, they could create a support form on their website that could collect the information they want in the exact format they require, but no, they want you to put it into an email.

Relakks sucks.

Incidentally, I bet that italian guy who’s commissioner of ‘justice’ for the EU has a house full of mussolini posters, for he proposes things that would even make alberto gonzales convulse.

Oh and what franklin said was:
Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety.

And in slightly altered form is on the statue of liberty as:
“They that can give up essential liberty to obtain a little safety deserve neither liberty nor safety.”

This story has been submitted to Stirrdup. Your support can help it become hot….

Benjamin Franklin

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in respone to 4:
bittorrent over tor isnt permitted by the tor network operators, too much bandwidth usage!however i2p does allow torrents and does come with a torrent manager, however the available torrents are quite limited. alternatively bittorrent with links to the torrent server being made over tor would protect you but your ip is still listed on the server even if the steps to the server dont know your ip

and hell no private company would ever get anyones personal information from me..
unless he is breaking LAWS, pedophiles and sutch scum..

btw isn’t there another directive that’s supposed to protect people’s privacy on its way?