Close to anyone can do a decent score at IT support, however it’s cheap in India. Every company which needs an IT support to stay open will have so, often they got an it-support in every country it’ll be needed it. It isn’t outsourced to India because of that they would be more educated, but because it’s cheap.

Manufacturing is often outsourced to China, because the labour is so cheap that their people have even taken their life. This is modern slave work which keeps our prices low until countries themselves makes necessary changes for a good industry environment.

And English both sounds and is written differently, USA got several dialects, British, Australian and many more areas got different english.

What you ran into, were likely a kid at age of 13. This age is what we can see a resemblance from your post, there’s no knowledge in it. And that Director takes the price, dumb as a monkey.

How in hell could he even get employed? In a Nordic country he would have been fired right away for bad marketing. Unless his staff aren’t clones, then they were surely asking why he didn’t get shot.

You can either be useful or useless, that director are plainly useless. Someone please tell me that the reply from him was a joke. One would believe that dumbness got its limits.