"Thanks for the note today.Just for clarification to you ("InsertDatacenterNameHere") and you only (this message is not for distribution); the operator(s) of the named network(s) within the notification provide no validation of any claim(s) made on behalf of an "abuse" complainant. The operator(s) of this network, hosts, and network devices have no knowledge of any activities named in the complaint and operate in the absence of logs, records, or other commonly used identifying materials. We appreciate you ("InsertDatacenterNameHere") bringing such items to our attention, and if we are able to assist in any way in the future, please let us know.
Thanks.

This ticket may be closed upon receipt and review."