FrootVPN Reviews

FrootVPN is a Sweden-based company that offers VPN services. Founded in 2014, FrootVPN began as a completely free service and was even initially promoted by the controversial Pirate Bay file sharing website.

But as it started gaining popularity (attracted a whopping 100,000 users in just a week – thanks to TPB), the service started charging users. According to its official website, FrootVPN currently has over 300,000 users.

Servers and locations

FrootVPN has servers located across many countries, including Sweden, France, Canada, the USA, and UK.

Supported VPN protocols

FrootVPN supports a total of three protocols, namely OpenVPN, PPTP, and L2TP. “IPv6 is also currently supported when using an OpenVPN connection but we will support it on other protocol in the future too,” the company says on its website.

User data is encrypted with 2048-bit encryption. “We also provide strong encryption with PGP Key available and we support TLS1.1 and upwards using PFS (Perfect Forward Secrecy) which gives us an A+ SSL Rating (Secure Socket Layer) in December 2015,” the company says.

Platform Support

FrootVPN supports most major platforms, including Windows (version 10, 8, 7, and Vista), Mac OS, Unix/Linux, iOS, Android, and even routers.

frootvpn-supported-platforms

Dedicated applications aren’t available for any of the supported platforms, although detailed installation guides for each are there on the website.

Pricing

FrootVPN offers a total of three subscription packages: monthly, quarterly, and yearly. While the former costs $4.99, the latter two set you back $3.99 and $2.99 a month, respectively.

cription includes:

frootvpn-features

While there aren’t any free trials, FrootVPN offers a no-question-asked 30 day refund policy. “For full refund the user must make a request within 30 days after placing an order,” the company says on its its terms and conditions page..

As for available payment methods, the following options are listed when you try to purchase a package:

frootvpn-payment-methods

Limit on simultaneous connections

FrootVPN allows you simultaneously access your VPN account through a maximum of 5 devices. For example, your smartphone, tablet, and PC can be connected your account at the same time without any problem.

However, if you want to connect more than five devices, FrootVPN suggests you set-up a router to achieve that.

Privacy

We reached out to the team behind FrootVPN with a list of questions about their service. Here are their answers to some of our privacy-related queries:

Q. Do you keep ANY logs which would allow you to match an IP-address and a time-stamp to a user of your service? If so, what information and for how long?

A. NO. We don’t keep any logs of any kind such as User Info, Timestamps, Bandwidth, IP Address, DNS Queries and Log sessions on any activities to greatly avoid third party surveillance.

“All we ask from you is your email address and username,” the company says on its website.

Q. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why?

A. Yes.

Q. Which payment systems do you use and how are these linked to individual user accounts?

A. We offer multiple payment methods such as Paypal, PaymentWall and BitPay. None of these are directly linked to individual user accounts.

Q. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide DNS leak protection and tools such as “kill switches” if a connection drops?

A. For the most secure VPN and encryption, we highly recommend TLS-ECDHE-RSA-WITH-AES-256-GCM-SHA384. Not many clients support this ciphersuite though. DNS-Leak by pushing own NS entries and No kill switches at present.

User Reviews

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  • Ivan

    Money back is a fake. Scam. Works bad, customer service is worst.

  • Robocop

    VERY BAD CONNECTION SPEEDS.
    And the worst customer service. DO NOT AUTO RENEW.
    Paid for the service until Sept 2016 and been taken money out in May to auto renew until March 2017!
    When i’ve asked I’ve never been given an answer, responses had nothing to do with a straight forward question: “Why did you take money now?” Opened case with Paypal and got it back.
    These guys are after a quick buck.

  • AmericanBob

    While I pay for the service, it provides great throughput and anonymity. I use tor after establishing a secure connection and use the markets without concern.

  • Fuzzy Knuckle

    Scam service, doesn’t work, no technical support. Thank God I used paypal and charged it back.

  • jegh

    Although speeds are great when measured on Speedtest.net, they have issues with their MTU Path Discovery. This leads to a mismatch in the MTU which causes the client (at least qBittorrent /w uTP enabled) to drop the connection after connecting to peers. Instead of having the download start immediately, you have to wait several minutes for other peers to connect to you, before the download starts.

    Therefore I recommend caution when using this VPN, as you could get much worse speeds when downoadning torrents with few seeders, without noticing an issue as well seeded torrents and Speedtest.net both run at full speed.

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