Private Internet Access is a VPN that suits the needs of most users, from tech illiterates to those who prefer to tweak the most detailed network settings.
But is it really anonymous? We decided to ask the provider a few privacy oriented questions. test
1. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, exactly what information do you hold and for how long?
PIA: We do not log, period. This includes, but is not limited to, any traffic data, DNS data or meta (session) data. Privacy IS our policy.
2. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide tools such as “kill switches” if a connection drops and DNS leak protection?
PIA: The most secure VPN connection and encryption algorithm that we would recommend to our users would be our suite of AES-256, RSA 4096 and SHA1 or 256. However, AES-128 should still be considered quite safe. For users of Private Internet Access specifically, we offer addon tools to help ensure our beloved clients’ privacies including:
– Kill Switch : Ensures that traffic is only routed through the VPN such that if the VPN connection is unexpectedly terminated, the traffic would simply not be routed.
– IPv6 Leak Protection : Protects clients from websites which may include IPv6 embeds which could leak IPv6 IP information.
– DNS Leak Protection : This is built in and ensures that DNS requests are made through the VPN on a safe, private no-log DNS daemon.
– Shared IP System : We mix clients’ traffic with many clients’ traffic through the use of an anonymous shared-IP system ensuring that our users blend in with the crowd.
3. Which payment systems do you use and how are these linked to individual user accounts?
PIA: We utilize a variety of payment systems including, but not limited to, PayPal, Stripe, Amazon, Google, Bitcoin, Stellar, CashU, Ripple, Most Major Store Bought Gift card, PIA Gift cards (available in retail stores for “cash”), and more. We utilize a hashing
4. Is BitTorrent and other file-sharing traffic allowed?
PIA We do not attempt to filter, monitor, censor or interfere in our users’ activity in any way, shape or form. BitTorrent is, by definition, allowed.
More questions and answers regarding Private Internet Access’ anonymity policies are available in out yearly VPN review.
Are you a PIA customer, or have you used PIA in the past, then we would love to hear from you. Please leave a review below!