SlickVPN Reviews

Founded in 2011, SlickVPN is a relatively new VPN service as it apparently became operational a year later in 2012 when its official website was launched. Operating “a complex business structure with multiple layers of Offshore Holding Companies, Subsidiary Holding Companies, and finally some Operating Companies” to help protect its interests, the company says it doesn’t disclose the exact hierarchy of its corporate structures, although it does reveal that its main marketing entity is based in the US, while the main operational entity is based in in the Caribbean island of Nevis.

Servers and locations

SlickVPN claims its servers are located in a total of more than 145 locations spread across over 45 countries around the world. Some of these locations include Australia, Canada, France, Germany, India, Japan, the Netherlands, Singapore, Sweden, Switzerland, the UK and of course, the US (full list here).

Unlike some other providers, SlickVPN says its servers are actually physically located on the countries they list.

slickvpn-serverlocations

Supported VPN protocols

SlickVPN supports three protocols, including PPTP, L2TP/IPSec and OpenVPN, with the service’s Windows and Mac OS X clients defaulting to OpenVPN connections with AES-256-CBC encryption algorithm. Of course, you are free to use any of the supported protocols depending on what your priorities are. More information on protocols can be accessed here.

slickvpn-protocols

(QUESTION: the image doesn’t show Mac OS X in the OpenVPN column. Is it a typo, or am I missing something here?)

“Our Windows and Mac client incorporates IP and DNS leak protection which prevents DNS leaks and provides better protection than ordinary ‘kill-switches’. Our IP leak protection proactively keeps your IP from leaking to the internet,” the company says in a FAQ section on its website.

Usage

The SlickVPN service supports most major platforms, including Windows, Mac OS, iOS, Android, and Ubuntu Linux, as well as some routers.

slickvpn-supportedplatforms

While dedicated clients are only available for Microsoft’s and Apple’s desktop platforms, there are detailed setup guides available for the rest. So, setting up SlickVPN shouldn’t be a big problem even if you are new to the world on VPNs.

Note: The company also claims to support Windows Phone and Nokia smartphones, although we couldn’t find any setup guides for these devices.

Pricing and payment methods

With SlickVPN, you have plenty of subscription packages, which only differ in duration and pricing, meaning the feature-set that comes with each package remains the same. The monthly package currently costs $10, while quarterly package sets you back $6.67 a month. Similarly, the half yearly and annual packages carry a price tag of $5 and $4 a month, respectively.

slickvpnplans

Sadly, there aren’t any free trials, but the good thing is that SlickVPN does have a refund policy provided customer requests a refund within 30 days of payment. As for supported payment methods, SlickVPN says its accepts PayPal, Credit Cards, Bitcoin, Cash, and Money Orders – more information on payments here.

Limit on simultaneous connections

The service allows you to connect up to five devices at any given moment, from a maximum of two IP addresses. This means – for example – you can simultaneously connect your supported PC, Laptop, tablet (and one more device) to SlickVPN via Wi-Fi and your smartphone through the data connection.

Privacy

Here is some privacy-related stuff about SlickVPN that we think is worth sharing:

  • The service offers a feature dubbed HYDRA which the company describes as “a revolutionary multi-hop VPN connection technology.” HYDRA connections – the company says – offer increased security as they’re completely shielded from the public internet. For more information on the feature and how it works, head here.
  • There’s also a Scramble feature which provides an added level of privacy by obfuscating the OpenVPN headers allowing the customer to bypass Deep Packet Inspection (DPI). “Using SlickVPN Scramble will allow users to access our network when VPN access is restricted by certain countries, universities, workplaces, or organizations,” the company says.
  • SlickVPN also has a passive warrant canary in place (hearing the term for the first time? It’s basically a solution to alert customers to gag orders), although it still isn’t customized on per-user basis. The canary page is updated weekly, the company claims.
  • SlickVPN says it keeps user authentication and billing information on independent platforms. “One platform is operated out of the United States of America and the other platform is operated out of Nevis. We offer the ability for the customer to permanently delete their payment information from our servers at any point. All customer data is automatically removed from our records shortly after the customer ceases being a paying member.” The company, however, makes it clear that users’ personal information is processed in the United States, and hence subject to data protection and privacy regulations there.
  • When asked if P2P is allowed, the company said, “Yes, all traffic is allowed.”

SlickVPN claims that it does not log any traffic nor session data of any kind, although the company says that its authentication servers log basic information used for troubleshooting and accounting. Here’s the information the company collects to create your account:

  • eMail
  • Username/Password
  • Apache Webserver Data
  • Payment Data necessary to manage subscriptions, payments, and cancellations
  • Any emails sent to our service
  • Google analytics data to help market our product
  • Temporary cookies to manage members area login

Aside from this, SlickVPN also collects certain information automatically from visitors to the site. This includes the IP address and which pages are viewed on the site.

Note: SlickVPN doesn’t allow users to send email using SMTP while connected.

Other relevant as well as useful information can be accessed by heading here. If interested, you can also go through the service’s Terms and Conditions, as well as the company’s Privacy Policy.

User Reviews

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  • rambo

    worst VPN ever try it

  • Paul Kruger

    I have a site for personal privacy info including VPN providers. I have reviewed a few so far and do not recommend Slick. I tried and had issues both with the client software and with access to sites while connected. I test sites starting with Omegle (yea…I know but it provides a good test destination for Flash, Video etc. and runs on Ajax)

    Site is not usable. Flash won’t load or on the few occasions it would the video portion vanishes. I submitted a support email for this problem and the reply was rather vague about them opening ports etc. But they did not do that, would or could not tell me how to resolve it. Instead they just terminated my account and refunded my money.

    The client was problematic. Many times clicking connect button did nothing. When it did connect many times could never disconnect or did so but left me with no internet unless I rebooted the computers.

    This was tested on three machines. 2 with Win 10 one with Win 7 Pro. Same problems on all machines. http://www.4yourprivacy.com has the full review.

  • Mike Alexander

    I’ve been using SlickVPN for around a year. The speed has been consistently good and they seem to add new servers pretty regularly. I’ve only had to use support once and the response was quick and friendly (error on my side though). Highly recommend.

  • oscar

    Service is fine for browsing, but should your data load cause a router to crash DNS may leak once the router goes online again – the kill switch does not prevent this on certain mac setups.
    I received prompt support multiple times on this issue, but it turned out to be a rather advanced task to solve it. I caved and subscribed to NordVPN instead.

  • A

    Doesn’t work on Windos 10 despite following tutorials and messing with the stipid thing for hours. Requesting refund. Android connection method requires use of openVPN which has poor reviews and requires access to photos and media files on my phone! Forget it.

    Hours wasted with nothing to show for my efforts.

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