TorGuard Reviews

Launched in 2012, TorGuard is a Nevis, West Indies-based company that offers VPN services. The company’s website explicitly states that the TorGuard service has nothing to do with the Tor project, as the name might suggest (although it does say that it supports the project through donations). Rather, its target audience is Torrent seeders and leechers.

Servers and locations

TorGuard claims that it has over 1250 servers in more than 42 countries around the world with multiple endpoints in each location.

torguard-locations

Some of these countries include the United States, Australia, Canada, France, England, India, and New Zealand. For the complete list, head to the FAQ section.

Supported VPN protocols

The TorGuard VPN service supports OpenVPN, L2TP as well as PPTP protocols. In addition, it also offers socks5 torrent proxy services. “Our OpenVPN service offers both UDP/TCP connection options on a variety of ports and is configured to work in countries like China, Iran, Syria, or UAE where VPN protocols and ports are heavily filtered by ISP’s at government request,” the company says on its website.

As for the VPN encryption options, TorGuard offers the following four:

  • AES-128 — Advanced Encryption Standard (128bit) CBC mode
  • AES-256 — Advanced Encryption Standard (256bit) CBC mode
  • Blowfish — Blowfish (128bit) CBC mode
  • None — No encryption

The TorGuard VPN service defaults to AES-256, although the company does say that “it may cause a slight speed loss for some users.” For those choosing ‘None,’ it’s worth mentioning that your login details will still be encrypted and your IP address will also be hidden.

Platform support

TorGuard is compatible with almost all major OS platforms, including Windows, Mac, Linux, Android, and iOS, with detailed ‘Getting started’ guides available for each. Official support is also available for VPN routers like DDWRT, Tomato and pfsense firewalls.

torguard-platforms

A quick looks at the service’s downloads page reveals that the company also offers proxy extensions for Web browsers like Firefox and Chrome, as well as Router Setup Tool for Windows, Mac, and Debian Linux.

Pricing and payment methods

TorGuard offers multiple services, including Anonymous Proxy, Anonymous VPN, and Anonymous Email, costing $5.95, $9.99, and $6.95 a month, respectively.

torguard-pricing

As you can see in the image above, there’s also an Anonymous Bundle that costs $11.54/month. This bundle consists of the Anonymous Proxy and Anonymous VPN packages. It’s worth knowing that a free Viscosity licence is included with all VPN plans.

The Anonymous VPN also includes a Stealth VPN service that the company says is “guaranteed to bypass Deep Packet Inspection (DPI) firewalls and provide ‘invisible’ VPN access anywhere in the world.”

Like many other VPN services in the market, TorGuard also does not offer any free trials. However, you do have an option to cancel your account within 7 days without penalty – so that’s basically a 7-day money back guarantee.

As for the supported payment modes, TorGuard’s website says it accepts Visa, Amex, Mastercard, Discover, PayPal , Google Checkout, as well as Bitcoins. In addition, the company also accepts anonymous payments through its pre-paid PIN system. “These pre-paid service PIN numbers can be purchased from one of our participating online resellers and redeemed during checkout on our website,” the company says.

Limit on simultaneous connections

TorGuard allows 5 simultaneous connections per account, meaning – for example – you can use the VPN service on your desktop, laptop, tablet, smartphone, and one more device in parallel. If that’s not enough, you can add more connections/devices for $1 each (per month) from within your account.

Privacy

We reached out to the team behind TorGuard with a list of questions about their service. Here are their answers to some of our privacy-related queries:

Q. Do you keep ANY logs which would allow you to match an IP-address and a time-stamp to a user of your service? If so, what information and for how long?

A. No logs or time stamps are kept whatsoever. TorGuard does not store any traffic logs or user session data on our network. In addition to a strict no logging policy we run a shared IP configuration across all servers. Because there are no logs kept with multiple users sharing a single IP address, it is not possible to match a user with an IP and time stamp.

Q. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why?

A. Yes, BitTorrent and all P2P traffic is allowed. By default we do not block or limit any types of traffic across our network.

Q. Which payment systems do you use and how are these linked to individual user accounts?

A. We currently accept over 200 different payment options through all forms of credit card, PayPal, Bitcoin, altcoins (e.g. dogecoin, litecoin + more), Alipay, UnionPay, CashU, 100+ Gift Cards, and many other methods. No usage can be linked back to a billing account due to the fact that we maintain zero logs across our network.

Q. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide DNS leak protection and tools such as “kill switches” if a connection drops?

A. For best security we advise clients to use OpenVPN connections only and for encryption select AES256 with 2048bit RSA. AES128 is also considered very safe and is a great option if download speed is a priority. Yes, TorGuard provides a full range of security features including a connection kill switch, application kill switch, DNS leak protection, IPv6 leak protection, WebRTC leak protection, and Stealth VPN services. All encryption and security features are available to clients at no additional charge

For more details, here are a couple of really useful resources on TorGuard’s website .

User Reviews

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  • Julio

    high speed, fast support, lightweight software, what else do you need? Im amazed by the speed they provide, the support was being helpful too. pssst, you can get 50% off for lifetime. Code: Lifetime50TG

  • Nowayhosey

    Got BBC iPlayer today through a great deal, needed 2 teamviewers to get me setup on DD-WRT due to my inexperience though haha, thanks to Andy in support, Thanks again Andy

  • Helen

    I managed to the 50% off deal to get the VPN and my BBC iPlayer streaming IP for 8.99 USD p/m – it has worked flawlessly ever since so I have no complaints, now the persistent-tun option which acts like a kill switch in the new Android app works great I don’t think I will ever need to change my provider again. I got to mention that the support is A++

  • Kovalski

    Trust me you didn’t want to use to this kind of VPN.
    The VPN it self keep reconnecting + slow speed even at nearest server
    If it not reconnected, It will give you an error warning “Wrong username/password”
    I have change my password for a thousand time regarding this matter but the issue not solve..

    Customer service not helping at all and what they know is to feed their boss

  • vin

    Have used Torguard for many years with no issues. They are one of the most well-known and established VPN services out there. Reliability and stability is the most important thing because there are a million VPN services popping up everywhere that are here today and gone tomorrow along with your money!

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