VPNLand is a Canada-based provider of VPN services. The company behind VPNLand is Blacklogic, which is based in Toronto and was founded back in 2006. This means that VPNLand is one of the experienced players in the market.
Servers and locations
On the ‘About Us’ page on its website, VPNLand says it has a total of over 400 servers around the world. However, the dedicated ‘VPN Servers’ page reveals that the number is just over 200 (210 to be precise).
The VPNLand website also reveals that the servers are located in 11 countries including Canada, Russia, France, Germany, Sweden, Italy, Singapore, Turkey, the United States, the UK, and the Netherlands.
But, according to the information VPNLand shared with us, that number stands at 13, as the company has servers in Japan and South Korea as well.
Supported VPN protocols
VPNLand supports a total of four VPN protocols: OpenVPN, SSTP, PPTP, and L2TP. However, the list of supported protocols for individual servers varies by the country in which they are located. For the complete breakdown of locations and the corresponding supported protocols, head here.
According to VPNLand’s website, the service offers support for most of the popular platforms, including Windows, Mac OS, Linux, as well as BlackBerry, Android, and iOS. Support for dd-WRT routers is also there.
However, if you try clicking the Linux and dd-WRT icons on the Setup page, you’ll see that no setup information turns up – in fact, no information turns up at all. So, it’s not yet clear whether or not these two platforms are actually supported or not.
As for custom application, that’s only available for Windows at the moment. Similar apps for other supported platforms are currently under development, the company says.
VPNLand offers a total of four subscription options: Poker, Monthly, Lifetime, and Premium, costing $75/month, $10/month, $25-one time, and $100/annum, respectively.
Please note that the Lifetime subscription is for 10 years. As for payment modes, the service’s official website lists PayPal, Visa, MasterCard, Amex, Western Union, and WebMoney as available options.
Sadly, VPNLand does not offer any free trials – the company cites security reasons for this. As for refunds, they are only granted if the service does not work and the platform in question is an officially supported one.
“Valid proof (such as a screenshot with an error number and description) must be provided,” the service’s refund policy says. Also, refund requests must be filled within 7 days from the date of an account activation.
Limit on simultaneous connections
While VPNLand’s Terms of Service say “simultaneous connections for the same account from different computers are not allowed” at all, as clear from the pricing charts (refer to the image in the previous section), subscribers of the service’s Monthly and Premium packages can simultaneously access their account from a total of 5 devices.
As for the remaining two subscription packages, they don’t seem to include the simultaneous connections feature at all.
We reached out to the team behind VPNLand with a list of questions about their service. Here are their answers to some of our privacy-related queries:
Q. Do you keep ANY logs which would allow you to match an IP-address and a time-stamp to a user of your service? If so, what information and for how long?
A. We don’t keep Internet activity logs of our users. We only screen orders and filter fraudulent transactions.
Q. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why?
A. American servers are not good for torrents (we block P2P). On other (non US) servers P2P is not blocked.
Q. Which payment systems do you use and how are these linked to individual user accounts?
A. We accept credit cards, PayPal, PaymentWall, Webmoney and cash transfers. Each customer can select preferred payment method in his/her Client Area.
Q. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide DNS leak protection and tools such as “kill switches” if a connection drops?
A. We recommend to use OpenVPN with certificate authentication and 256-bit encryption keys. We are working on a “kill switch” feature and updated apps will be released very soon. We have our own DNS servers and recommend customers to use them.
Finally, here’s some more information that we think will be useful to potential VPNLand users: “You have the right to claim for a $10 credit (if you read the Rules in full), which will be added to your VPN account. Please email to: info at Blacklogic dot com,” VPNLand says in its Terms of Service.