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Why uTorrent Collects Info From Its Users

uTorrent parent company BitTorrent Inc. has revealed that it’s working on putting together an overview of ISP performances worldwide. Data collected from millions of users will be used to rank Internet providers based on the speed of their network, and will possibly expose those that throttle. Valuable data that’s for sure, but also a situation that triggers worries among paranoid BitTorrent users.

utorrentWith 100 million active users every month, uTorrent and BitTorrent mainline have close to a 50 percent market share of all BitTorrent clients. Both pieces of software are based on the same code, which is developed by the San Francisco based company BitTorrent Inc.

A few days ago FastCompany reported that BitTorrent Inc. has started work on a new and quite intriguing project. The company has been gathering detailed statistics reported by uTorrent users in order to create an overview of the network speeds of nearly all Internet providers worldwide.

BitTorrent’s VP of Product Management Simon Morris explains it as follows:

“We have download traffic, upload traffic, BitTorrent traffic, and we have HTTP traffic. So we can answer questions like: I live in this city in the world–it could be anywhere, literally anywhere–which ISP should I use? Which is the fastest? Which ISP is messing with BitTorrent traffic? Because we have this data, we can see the difference in speeds by time of day.”

For now, the results of this huge dataset are only visible to the BitTorrent team, but in the near future they might decide to open them up to the public. This would then allow people to look for the most BitTorrent-friendly ISPs in their area, and potentially avoid those providers that throttle traffic. A very rough graph is provided below.

BitTorrent speeds per ISP in San Francisco

speed

Although this kind of data can actually benefit BitTorrent users, the revelation by the BitTorrent team also raised concerns among a sub-group of naturally paranoid file-sharers. Graphing data by ISP and region requires uTorrent to send the IP-addresses of users to the San Francisco headquarters. This, in addition to detailed info on transfer speeds and download times.

Since the announcement a few concerned users asked TorrentFreak what data BitTorrent Inc. actually stores. A good question. The privacy policy posted on uTorrent.com says the following on the data collected via uTorrent.

“We also aggregate some data from our software applications (including µTorrent) regarding total traffic flows and content delivery performance of our Applications as well as other data collected in the use of our products or services in order to understand usability and monitor network conditions and compare the performance of Bittorrent and HTTP protocols on the public internet, it reads.

It further states that end users may opt out of providing this information through a preference setting in uTorrent (“send back detailed info”).

What’s not apparent from reading the privacy policy is what kind of data is sent back to BitTorrent Inc. In an attempt to find out more and address the concerns of some users, we contacted BitTorrent’s Simon Morris, who assured us that they value the privacy of their users.

“We restrict our technical performance monitoring to data which tells us how well our BitTorrent clients are behaving – we have no interest in and do not collect any more private data about what people are doing with their BitTorrent clients,” he said.

We wouldn’t expect to hear anything else, of course, but it still says little about the kind of data that’s collected. Morris said that a fuller technical disclosure may be an option, but that this has to be discussed internally first. He was willing to share 4 broad categories where the collected data falls into.

* Software and system configuration (client version, country code, OS version, etc.).
* Bytes transfer details (how much, how fast, what time of day, etc.).
* Software feature usage stats (transfer cap, scheduler usage, labels usage, etc.).
* Other technical protocol details (TCP connections, closes, resets, UT connections, etc.).

The above also includes the IP-address of the sender, which is used to compare the data across cities, countries and ISPs. To the more paranoid BitTorrent users this might sound worrying, but it is not much different from the type of data most websites on the Internet collect. If BitTorrent decides to post anything in public – which is not certain yet – all data will be aggregated and no individual information will be revealed.

Although we believe that every BitTorrent client should ideally provide a transparent and full disclosure of the data being logged, we are rather excited about the possibilities BitTorrent Inc’s plan offers. At the moment most ISPs are rather secretive about their bandwidth management practices. A speed comparison tool for BitTorrent users can therefore be a great help in choosing an Internet provider.

TorrentFreak will keep an eye on the developments, and provide an update and hopefully a preview of the project when more information becomes available.

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  • http://www.facebook.com/orfetheo Orfeas Theofanis

    1st

    edit: sorry had to do it, it’s my first time.

    • Marcus

      But surely you’ve been a loser before?

  • Ferenc

    ^^ loser..

    On-Topic: I’m not happy to hear that.. :(

  • Ferenc

    ^^ loser..

    On-Topic: I’m not happy to hear that.. :(

  • Concerned

    Now BitTorrent are on the radar of the “man” – how long before they are made to hand over their data (or is it really our data)? I am sure it would fairly easy to plot a nice graph that shows IP addresses, locations, file downloads etc…

    • http://wescook.ca/ Wes Cook

      Bittorent being on the radar is nothing new. Really now, if you can find it, the government can find it.

    • http://twitter.com/techlooser Tech Looser

      In most cases the data collected is anonymized before its saved to disk. This is specifically done so that private user information is not leaked. If you use the Live Messenger it has a similar option as do many other programs. I dont think this should come as much of a shock

      http://techlooser.com

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  • http://www.facebook.com/profile.php?id=100000011216374 Joshua Strobl

    Usually I’d cry out that they are invading my privacy, but technically speaking I did “sign” a Terms of Service / Privacy Policy agreement and they at least have an “opt-out” feature, so it doesn’t bother me. Plus, sharing such information doesn’t really bother me, as long as it helps everyone besides the MAFIAA, I’m cool with it.

    • Hephaestus

      What I see as an interesting use of this information would be to show how the $300 million USD broadband mapping project is total crap. I should build an app for uTorrent to do this.

      • Sandra

        nah because I’m in Texas and don’t have broadband because they won’t give it to me (not avalable they say) and been requesting it for 18 years already. The data by bt wouldn’t even include me b/c of this as bt won’t work on dial up, I tried and even if it did, I don’t have 3 weeks to wait to dl a movie 24/7.

        • Anonymous

          You can get internet from a satellite. At least 3 Mbit for a reasonable price. Stick their USB in your pc and you are done. Google is your friend.

    • Hephaestus

      What I see as an interesting use of this information would be to show how the US $300 million USD broadband mapping project is total crap and get some real data. I should build an app for uTorrent to do this. All I would need to do is ask for zip code and street or street address if someone lives in an apartment. I am betting a project like this would cause the telcom monopolies to crap themselves.

  • Aussie

    Please uTorrent, stop collecting the data, and destroy what you’ve collected. At the very worst, it provides way too much ammunition to the MAFIAA and friends in who to target.

  • Aussie

    Please uTorrent, stop collecting the data, and destroy what you’ve collected. At the very worst, it provides way too much ammunition to the MAFIAA and friends in who to target.

  • Aussie

    Please uTorrent, stop collecting the data, and destroy what you’ve collected. At the very worst, it provides way too much ammunition to the MAFIAA and friends in who to target.

    • Lynx

      What ammunition? My computer runs 24/7 seeding legal torrents like Ubuntu. As long as they aren’t logging the files you seed, you shouldn’t care. In my case, even if they are, I don’t care. I think it is an excellent idea as long as it is handled properly, and I’m sure they are doing there best to make sure they are handling the information properly. I’d love to know what ISP in my area is torrent friendly. I left Comcast to go to U-verse and am paying $3/mo for a much slower connection just because they don’t throttle.

    • Lynx

      What ammunition? My computer runs 24/7 seeding legal torrents like Ubuntu. As long as they aren’t logging the files you seed, you shouldn’t care. In my case, even if they are, I don’t care. I think it is an excellent idea as long as it is handled properly, and I’m sure they are doing there best to make sure they are handling the information properly. I’d love to know what ISP in my area is torrent friendly. I left Comcast to go to U-verse and am paying $3/mo for a much slower connection just because they don’t throttle.

    • Efnetassman

      before you start screaming “stop collecting data!” you might want to find out exactly what data they are collecting, whether or not there is any way to trace it back to a single user, and how they plan to use it.

    • Sandra

      that’s why I don’t use bittorrent main client because I don’t trust them. I use bittyrant.

    • Renwallz

      The only personally identifyable information it collects is your IP address, and the only thing that MAFIAA could do with that information if they somehow managed to access it is prove that you use bittorrent… which isn’t illegal by a long shot.

      • http://twitter.com/techlooser Tech Looser

        I am not even sure it saves the IP address. All information is anonymized before it is saved. I dont think this is a real cause for concern. Microsoft and host of other companies already collect a lot of data. This is nothing new

    • Floobi

      Aussie: Please uTorrent, stop collecting the data.
      uTorrent: OK – as soon as you stop ticking the box that says you’ll send the data to us.

  • Phobophobia

    A potentially worrying development…

    The torrent system is great because its totally de-centralised, but one you start collecting all this data at one central point, won’t it be a tempting target for the anti-p2p lobby? all that implicating data… one daring raid a’la BEIRN on the servers?

    For the time being, I’m off to look for that setting to uncheck! – keep us posted Ernesto!

  • http://dptlc.blogspot.com/ Mr.Phallus

    Herp derp derp! Someone finally read the EULA! Clap clap clap.

    So you mean that the check box next to “send detail info when checking for updates” wasn’t clear enough for ppl to look up what the “detail info” was?

    Derpderpderp I’m a 1337 haX0r checkboxes r 4 n00bz!

    this post gave me diarrhea!

    • http://twitter.com/techlooser Tech Looser

      So you mean that the check box next to “send detail info when checking for updates” wasn’t clear enough for ppl to look up what the “detail info” was?

      COULD not agree more :)

  • FreeYourself

    Still comfortable using closed-source software? I give them the middle finger and start my Transmission and KTorrent …

    With closed-source you’re left with the only option — beg your slave masters for mercy:

    “Please uTorrent, stop collecting the data, and destroy what you’ve collected.”

    I’m sorry, that’s not my style, stick it uTorrent! I’m free and that’s why I use Free Software! Arrrgh ;)

    • Wiseman

      Or you could just toggle the option off. But, y’know, if you had said that, you wouldn’t be able to rant.

    • DocGerbil100

      “With closed-source you’re left with the only option — beg your slave masters for mercy”

      … or you could just switch to another client, if you don’t like µTorrent. If you have the skills, you could even write your own client, seeing as the protocol’s open-source. :)

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  • Borderliner

    Why would you send anonymous statistics to the company, anyway? Sure, the option is there and if I recall correctly then it was by default activated, but seriously – why on Earth would you willingly share it? I’m not talking only about uT, but about every application out there which has an option to send “feedback” to the creator. If you find a program to be good then the right thing to do is tell it to your friends, perhaps write a review on a website and maybe join the program’s/company’s support forum and help out those who are having problems. And not offer unspecified information to the developers just because they have coded a button for this into their program.

  • Borderliner

    Why would you send anonymous statistics to the company, anyway? Sure, the option is there and if I recall correctly then it was by default activated, but seriously – why on Earth would you willingly share it? I’m not talking only about uT, but about every application out there which has an option to send “feedback” to the creator. If you find a program to be good then the right thing to do is tell it to your friends, perhaps write a review on a website and maybe join the program’s/company’s support forum and help out those who are having problems. And not offer unspecified information to the developers just because they have coded a button for this into their program.

    • Anonymous

      Usage data is good info for software development. Furthermore, once you can aggregate such data, many different and greater things become apparent (which obviously the team is trying to do). In an information world, data is of value.

      If people would give their bank passwords and details to Mint.Com, if they bare their most intimate thoughts to Twitter and Facebook, why wouldn’t they give some to BitTorrent, a company that actually (so far) has meant well compared to those other thugs.

    • DocGerbil100

      I think the reason it’s unspecified is because they don’t want to crapflood the installation with a big wall of text that would just confuse the hell out of novice users.

      The sensible thing for them to do would be to have a ‘click here for more information’ line, which opens a text-box or links to a web-page detailing what they collect, why they collect it and what their privacy policy is in full.

  • wildfire

    vuze alreadys offers this for the global system and i ok them to do it as i am all about knowing that kind of info.

  • wildfire

    vuze alreadys offers this for the global system and i ok them to do it as i am all about knowing that kind of info.

  • http://twitter.com/xRDVx xRDVx

    Well. I am for one I do not care AS LONG as they don’t gather up torrents — and even there one can put a torrent with any name anyway.

    I am excited to see what comes out of this :)

    For those who think “that’s why I don’t use uTorrent”: you need not to use uTorrent for it to happen.

    For those saying “Stop”: Did you read there is an opt-out? Plus, you accepted the EULA.

  • http://twitter.com/xRDVx xRDVx

    Well. I am for one I do not care AS LONG as they don’t gather up torrents — and even there one can put a torrent with any name anyway.

    I am excited to see what comes out of this :)

    For those who think “that’s why I don’t use uTorrent”: you need not to use uTorrent for it to happen.

    For those saying “Stop”: Did you read there is an opt-out? Plus, you accepted the EULA.

  • Violated

    “Other technical protocol details
    (TCP connections, closes, resets, UT connections, etc.)”

    That one needs additional details for sure and concerns me.

    From this list of active connections they could extract names of all connected programs, destination IP address per program, path of the program on your HDD and service task numbers.

    They are obviously checking to see if another program is sharing the bandwidth but it takes quite a lot of data about your system to know that.

    Oh and TF it is UTP and not your stated UT.

  • Bollockses

    turn on, tune in, opt out.

    think for yourself.

    idiot!

  • Dave

    I feel Betrayed (and kind of stupid for not actually reading the EULA.).. Time to find a new client. Suggestions?

    • uyr

      use a vpn

      • http://www.facebook.com/people/Freeda-Weed/100001728244194 Freeda Weed

        NO!

        Just tell them to fuck off!

      • http://twitter.com/crimsdings crimson

        thats the worst solution

  • http://karmaeconomics.blogspot.com/ lavista4u

    Guys…They divide us and rule…we should do the same….when everyone uses the same client its easier for them to control and track us…we should use variety of different clients so that it would be difficult for them to gather data so easily.

    Its an ongoing battle why make life so easier for them…

  • Anonymous

    Surely a LARGE percentage of u-torrent users mask their real IP. They’d be crazy not to.

    http://www.privacy-resouces.at.tc

    • Anonymous

      Dude If you can’t even afford a real domain, how the hell can you expect people to buy your bullshit products, go sell your crap elsewhere. I mean, fuck, you even spelt the word ‘resources’ in your shit domain wrong.

      • Guest

        Don’t forget to flag the loser and his spam. It’s what I always do =)

      • asp

        .tc is the domain for Turks and Caicos Islands
        .tk points to Tokelau of the South Pacific Ocean
        their live help is always offline.. obviously a scam site

  • John von Neumann

    If anti piracy companies get their hands on that data there will be hell.
    What a nice dataset and powerful tool for the NSA to mine, shitty move utorrent, get those servers out of the US.

  • ffgold

    You should look up the work paranoid.

    • Marty McFarty

      You gotta be because of the tactics of those greedy muther fukin RIAA henchmen.

  • plaah

    is there anyway opt out of this collection if not opt out then force our way out of it.. i am paranoid in terms of security and privacy i do not want give away my ip address, client and hardware info atleast not FORCED way… Can we block this think with firefall rule or putting servers address to hosts file..

  • Jd100

    Why are so many people/ businesses so obsessed with installing their stupid spyware in everything anymore. Its really sickening. How about we install a video camera in the Utorrent authors home and record everything he does.

    Utorrent probably already has some deal with the Governement. It wouldn’t surprise me.

  • http://twitter.com/crimsdings crimson

    if you use closed source software its your OWN FAULT
    http://en.wikipedia.org/wiki/Comparison_of_BitTorrent_clients

  • Snikkeltje

    that’s it, I’m switching to the Deluge client

  • Snikkeltje

    that’s it, I’m switching to the Deluge client

  • https://twitter.com/init2 Alex Covic

    I use BitTorrent (and µtorrent) since they started. I intentionally opt’ed-in to the “send detailed info back” when they offered it, because I can see the huge value of such “3rd party” (= independent) Internet infrastructure statistics, and ISP’s are not sharing their data (as mentioned by Ernesto).

    My concern is not about BitTorrent Inc. (who do innovative cutting edge R&D, IMHO) but rather the big telcos forcing the US government to act and confiscate the data, or some scenario of that sort. US laws are crazy after 9/11 and it only takes one big player to call “Cyberwar” and all privacy goes to hell, as the Electronic Frontier Foundation sadly proves every day?

  • Anonymous

    You can’t really measure speed , Without measuring the amount of of data.
    ( Amount of data divided by time = speed. )

    Also whats needed… A very detailed Data set.
    eg..
    Amount of running torrents.
    Amount uploaded / downloaded.
    The seed to peer ratio per torrent.
    Average swarm speed.
    Time spent leeching/seeding
    Location of peers.
    Client used.
    Peers average upload speed.
    Peers , running torrents stats.

    ALL these effect the measure of speed.

    So if uTorrent are truly serious about creating an acurate “speed map” , they will collect a lot of data.

    Question is……. If Firefox or iexplorer tried to do the same mapping ?

    • Whatever

      You’re right.

      But it goes further than that because to have viable data they also need to check and compare to non utorrent traffic (would give funny results if running 2 different torrent clients). They would need to access or hack into other applications or firewall. And to find all user limitations they will need to extend the data collecting to breaking into the modem/router of the user.

      Also “* Software and system configuration (client version, country code, OS version, etc.).” is not or least needed for analyzing speed.

  • John Do

    To do list with very hight priority:

    1. Delete uTorrent from my computer
    2. Instal an open source bittorrent client (like Vuze??)

    • Hoertje

      I would get Deluge

  • JesusTouchedMe

    A noob program for noobs. Stop being noobs and use a mans client. Oh I forgot, you have POS computers from 1980 that run out of “resources” because you have 200 programs running and your system tray won’t even fit on the screen any more.

    • Anonymous

      Obviously you still suffer from the psychological trauma, have you reported him to the police yet?

  • DocGerbil100

    I happily allowed µTorrent to gather it’s ‘anonymous statistics’ ages ago. So far, µTorrent’s developers haven’t done anything particularly evil that I can see, so I choose to trust them.

    If anyone does want to switch to another client, I recommend Deluge as a good alternative. It’s slightly better in some ways, slightly worse in others.

    If not for it’s immense size (on Windows, it’s nearly 200 times the size of µTorrent, please be aware of that before trying to run 1000 torrents on it), I would describe it as being marginally the better client. :)

  • DocGerbil100

    I happily allowed µTorrent to gather it’s ‘anonymous statistics’ ages ago. So far, µTorrent’s developers haven’t done anything particularly evil that I can see, so I choose to trust them.

    If anyone does want to switch to another client, I recommend Deluge as a good alternative. It’s slightly better in some ways, slightly worse in others.

    If not for it’s immense size (on Windows, it’s nearly 200 times the size of µTorrent, please be aware of that before trying to run 1000 torrents on it), I would describe it as being marginally the better client. :)

  • http://twitter.com/techlooser Tech Looser

    I personally think most of the commentators here are making a mountain out of a molehill .I am certain that the data is anonymized before it is saved. I am sure they are not that stupid :)

    http://techlooser.com

  • DarkNezzFallz

    This is why the first thing they thought us in class was that “Default Settings” are most always a bad idea to use.

  • DarkNezzFallz

    This is why the first thing they thought us in class was that “Default Settings” are most always a bad idea to use.

  • Anonymous

    I use µTorrent for years and I’m not concerned about the whole data gathering part. Why? Because I want people to know how bad some ISP’s are at downloading traffic.

    also, I live in Holland so this information is definitely not interesting for them, but if BREIN catches me for some reason.. I will move out of the country (also when the PVV wins the elections)

    • http://twitter.com/yannanth ???????

      Yeah, Greece here. There’s just no fucking point in collecting our data except being megalomaniacs. And is such a tiny country, it really makes no difference. Not that ISPs really give a shit here about anything else than making money. So much greed, bloomin’ greed. I was thinking of moving to the UK myself, seeing as I go there so often. Nothing left for me here except bordering on [relative] poverty.

      • Bob

        Dont come to the UK mate…We are full to the brim. Anymore and the fu*king island will sink.

        • Hoertje

          the UK sinking would be great….that would mean the US lost its favorite warmongering lapdog

        • There is

          how about you shut you fucking little scandanavian trolling mouth before we launch an attack on whatever pathetic little fucking no-defence country you come from

    • Anonymous

      http://speedtest.in/bittorrent-test/

      No need for utorrent to get involved.

  • uTorrent sucks

    Fuck uTorrent. GO OPEN SOURCE NOOBS

  • Bob

    They send my labels and record my IP? That’s very worrying. No one is supposed to know about my “Illegal Underage Donkey Midget Terrorist Porn” label!

    That’s strange, someone is knocking at my door very loudly..

    • Bobetta

      That’s not a record label I’ve ever heard of, where can I buy their stuff?

    • Tom

      Yes…..sorry to trouble you……Can i borrow a cup of suge?

  • MetaPhisto

    I remember someone talking about this back when I was on Plenty of Torrents old forum.

  • lulz_killz

    qBittorent > uTorrent

  • reedit

    That’s why you shouldn’t use uTorrent, use a seedbox, http://www/getaseedbox.com/

  • Lksd

    final reason for me to switch to Vuze. And a quick Vuze review: it loads slower, it shuts down slower, it is heavier on system, and much more difficult to set-up. But when I finally set it up, and got it up and running it is an awesome app :)

  • Stanley_cassidy

    stop collecting information utorrent

  • Stanley_cassidy

    stop collecting information utorrent

  • BTGuard - BitTorrent Anonymously

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