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Lonely ISP Wants Other Providers To Disconnect Pirates

Having originally resisted the notion that it should stop its subscribers sharing copyright works, in a little under 4 years Ireland’s ISP Eircom has come completely about-face. Not only did it come to a private agreement with the music industry to implement a 3 strikes-style regime, but now its asking other ISPs to join them in doing so. It’s lonely being this kind of ‘pioneer’, especially when it puts your company at a commercial disadvantage.

In 2008, the Irish Recorded Music Association (IRMA) took legal action against Eircom, Ireland’s largest ISP.

The so-called Big Four labels – EMI, Sony, Universal and Warner – wanted the ISP to install proactive filtering technology aimed at stopping unauthorized file-sharing among Eircom’s customers. Eircom refused, IRMA sued, and the case ended up in court – but not for very long.

At the 11th hour in February 2009 the companies came to an agreement which would see Eircom introduce a graduated response system for dealing with errant subscribers.

However, Eircom needed something in return. The agreement had left Eircom in the unenviable position of being the only ISP in Ireland with an official policy of disconnecting customers on the mere allegations of the music industry.

But the first recording industry target, ISP UPC, refused to play ball and after being sued it eventually won its case.

While the labels did ‘reward’ Eircom’s compliance with the MusicHub service, the product has been labeled lacklaster and when PaidContent asked how many users the service had, Eircom refused to tell them.

So with Eircom now at a commercial disadvantage and no immediate sign that the industry will force any other ISP to implement 3 strikes, the ISP is being left to go it alone. In making the best out of a bad situation it’s now describing what it is doing as an “obligation”.

“Eircom is of the view that these obligations are part of a role that all responsible companies must serve,” Eircom’s consumer managing director Stephen Beynon said.

Eircom insist that they want to respect their customers’ right to privacy but from fighting IRMA in 2008/9, they now believe that other ISPs should do as they have done, and do a deal with the recording group.

“We think that it would be better for everyone if the industry and the rights-holders found a way to tackle this problem. It’s not going to go away. The current situation is not ideal but we could create something that moved the issue forward if we worked together,” Beynon added.

Or in other words, the water’s great, come on in.

Beynon says that Eircom believes it has an obligation to uphold the law when illegal activity is brought to its attention but it’s taking the word of a private P2P tracking company as final and there is no judicial oversight, something that causes controversy in every jurisdiction it’s suggested.

It’s interesting to note that if Eircom had held its ground back in 2008 when it was sued by the labels to proactively filter subscriber upload data, by now it would have heard Europe’s highest court dismiss what they were being asked to do as illegal.

Had they known that in 2009, would they have felt so compelled to do the 3 strikes deal?

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  • Zvrsauvo

    The FIRST obligation is to your paying customers (the reason for your existence) and NOT the labels.
    If you don’t get that, then you’re beyond salvation.
    Got that, Eircom?

    • http://twitter.com/CheapassFiction AeliusBlythe

      How do they even still have customers?

      • Danny

        Locking people in to stupid minimum term contracts for sure…

        • Robert Jameson

          Worth any of their customers reviewing such contracts, I would have thought an amendment to that nature would have voided any outstanding contractual agreement as initial agreement was not made to new T&C policies. Unless signed up after this point. Talk about a business model though, bravo!

        • Patsaid2

          Heres how it works in Ireland. If you move house & it has no phone, you have NO choice but to go to Eircom first to install your phone line. Then they lock you in to a 6 month contract or pay them 120 Euros to get out of the contract. Then & only then can you go to another company to get your internet set up.
          Quickest Ive done it, is about 10 weeks.

          If you ever get a problem with your phone line after that, back to Eircom to get their engineers out. No other company are allowed to touch the lines. Basically Eircom still run the monopoly.

        • WTF

          @Patsaid2, I don’t get it. Who made these rules that no company other Eircom can touch the lines? And why exactly do you even need to install a phone line at home when you have mobiles? Are you telling me that citizens of Ireland cannot take a connection from any ISP other than Eircom at first?

        • Patsaid2

          @wft

          You can go to any isp you like if the house has a working land line. If not then Eircom are the only company that can install land lines. If I have a fault with my line, my current isp has to call out Eircom to check it out, & because Im with another isp, you can bet that Eircom drag their feet for non Eircom customers.

        • PiRat

          You can get other providers to install a new line…

          Just like those idiots that say you can only use BT in the UK for line rental.

        • http://profiles.google.com/zerianis10 Christopher Kidwell

          Someone should investigate that, Patsaid2. I can understand having to pay them for installing the landline, but NOT having to get a six month contract with them. Is it that the latter is less than the former? If so, there needs to be some serious investigation done.

        • Danny

          @PiRat

          Whoever claims to putting your ‘phone line in’ in the UK is always BT as they own and manage the UKs telephone system. You may pay another provider the line rental but it still goes to BT who have to manage and repair the lines.

          The only alternative to BT is cable, virgin will actually do you a phone line not connected to BTs network.

      • Anonymous

        Don’t worry, they will go bankrupt soon. A company can’t run without its customers and we pirates are the high paying customers that rake in the dough for them.

        • Chief

          If we pay the ISPs enough to cover their losses, incurred as a result of disconnecting pirates, I’m sure no ISP in the world will mind coming to an agreement with us because its a win-win for all except the dirty pirates.

        • MadAsASnake

          @Chief
          So you want to pay more so your ISP will cut off other folks (and maybe you) solely on unsubstantiated allegations? Wierd.

        • Danny

          @Chief

          Why pay more when you can just switch? (And only real pirates are dirty, file sharers are usually pretty clean)

        • Guest

          @chief the corporate troll with it’s fake opinion.

          1st you are most likely wrong and second you no longer can afford to do that in spit of all the money you are still stealing the the artists and the public.

      • Anonymous

        Their customers are probably a combination of occasional email users (very lite usage, probably pensioners) and the geeks who will continue filesharing over their SSH tunnels whilst giving Eirecom the middle finger.

        • Ronan Brigdale

          I have Eircom and i heavily pirate but ive never gotten coaugh or gotten any of the 3 strikes id say they poorly and rarely monitor their custommers because if they didnt I would definately get caught

      • IFUXXSYSTEMS

        They hold a vast share of the rural market. In other words people who have no other choice, lest its a smaller ISP with shittier terms/speeds, that operates over Eircoms infrastructure anyway.
        That infrastructure was stolen btw, from the peoples pockets in the first place, and now they want you paying line-rental fees on top.

        It has been said by greater men, but a company is an inherently vicious vehicle.
        The fact that Eircom is semi-private, near bankrupt, and state-funded should mean something to anyone who isn’t naive or a child.
        It’s a case of too much corruption, not enough terrorists.

      • Guest

        “It’s lonely being this kind of ‘pioneer’, especially when it puts your company at a commercial disadvantage.”

        Now that the corporate terrorists managed to bully this small company in censoring their net access they can not compete anymore so they are trying to get this censoring crap extended to the other ISP of course. If this does not work they are fuck and it will probably not work. So they just should stop censoring unilaterally and tell these parasites to go and fuck themselves.

        Never give the terrorists anything! NEVER! NEVER! NEVER!

        Don’t even talk to them. Kill them instead as soon as they start looking your way.

    • Anonymous

      MAFIAA Needs Big Slap In Butt !!!

  • Change ISP .TELL EVERYONE

    Eircom board meting :
    No filesharers = less international bandwidth cost = slightly lower running cost

    actual bottom line :
    Punish the people who use your service = lose customers = FAiL

    When will these moron businessmen see past the end of their noses

    ** the whole cut people off the net for sharing worthless copies thing.
    WTF R U FUKING CRAZY

    Eircom is the scummy-ist isp so far. Hope you rot

    • Anonymous

      File sharing censored > people switch to other ISP’s who don’t (European market; fortunately), people switch to lowest speed since they can’t use it; even for legal stuff sometimes = less profit (American market, unfortunately)

    • Pzf

      Actually I believe that the more bandwidth they buy the cheaper it gets when considering the price per byte, and then they can make better offers for their users. I do not know that from first hand though, but meh – if I was their customer they would have lost me.

      • sense

        more transatlantic bandwidth costs….more

  • http://www.facebook.com/people/Don-Dilly/1624894683 Don Dilly

    Any ISP that voluntarily bends over for the MAFIAA doesnt deserve to have any subscribers.

    If Eircom had any sense it would tear up the music hub deal and tell them to sling their hook.

    I would go further and say that any ISP or hosting provider that supplies net connectivity to the MAFIAA, their members and associated snooping companies should be blacklisted by the public and tech companies alike.

    • PirateComic

      *edit

      “”connectivity to the MAFIAA associated snooping companies should be blacklisted by the public and tech companies alike.”"

      let’s tell them to GTFO

  • http://www.facebook.com/people/Luis-Filipe/682609175 Luis Filipe

    MAFIAA lover’s that’s disgusting!!!!!!

  • Harold31415

    I see a really simple solution here. Reverse the policy.

    • IFUXXSYSTEMS

      Shoot the director in the ear.
      Should there be no reversal, shoot his successor in the ear.
      From there it’s simple evolution

    • Zig

      Yeah – cut off every subscriber who is caught not sharing. Three strikes and you’re out! Radical concept, but I like it a lot.

  • http://twitter.com/Anime4PSP Anime 4 PSP

    They need someone to teach them how to do business.
    I will be funny to see ISP filtering traffic of it’s future number of customer, which will be not far away from 0

  • http://notandor.wordpress.com/ Ole Juul

    I see two ways of getting the monkey off their back. 1/ Go broke. 2/ Sell, or reform the company so the contract doesn’t follow. I’m guessing they’ll chose number one.

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  • Sign Field

    I first read that as “Loony ISP.” Makes a lot more sense, actually.

  • Captain Buzzoverinthehead DFC

    The other ISPs should tell Eircom: Google for “amishrakefight”.

  • Anonymous

    had Eircom done what it should have and informed the other Irish ISPs as to what the entertainment industries wanted it to do, then formed an alliance with all those other ISPs to fight the entertainment industries on behalf of the customers, the problem wouldn’t have arisen. then, the actual Irish government itself should have had the balls to stand up for it’s people and told the entertainment industries en bloc to FUCK THE HELL OFF!

    until there is some sense gained by companies and governments, this crap will carry on. companies are picked off when fighting alone. together there is much greater strength. as for governments like this one, what else can be said? pathetic!!!

    • Kr0nZ

      AFAI understand it, EIRCOM caved on the threat of going to court.
      They never tried defending anything. A company like that deserves to go bust

    • IFUXXSYSTEMS

      This is not a company in the traditional sense.
      It is semi-private.
      The state and therefore, any party of cannibals elected, hold huge shares.
      People were paid to subvert the European struggle for net freedom for citizens, by attacking a small country’s sovereignty and its willing to/paid to fold ISP.
      Ireland as a country has 4 licensed national radio broadcasters.
      Licenses are not issued unless the music is shit, the news is lies, and the station is a franchise of hollow thoughts from soulless suits.
      The country owes more money, per-capita, than anywhere else in the world.
      The hand of God makes decisions here.

  • Anonymous

    Eircom’s CEO must be going to work every day and slap himself in the face for being a complete idiot. They don’t have an advantage in an industry where their competitors grab customers via cheaper pricings and bigger promises. To say that you’re going to take a customer’s money and potentially shut them down is mindboggling.

    Eircom became IRMA’s lapdog and IRMA claps in their fat little hands that they “converted” one….One in which the business is not striving and they basically put the company to the brink of bankruptcy.

    IRMA serves no purpose of just holding 1 ISP hostage besides attempting to shut it down in which the Labels of Movie and Record industry has been doing for over a decade…to no avail. These labels must be run by evil people. The true axis of evil.

    O’well…If I was the CEO, I’d offer Eircom for sale, so someone else can take over, patch it up and tell the record industry to fuck straight off the plank and into the cold Irish waters.

    • djnforce9

      IRMA (and the numerous other similar outlets) are most certainly are run by evil people that continuously try to convince governments, ISP’s and everyday people that we all should have some kind of moral and legal obligation to make sure their business stays prosperous. In reality, they are just “another business” and I don’t see why anybody should give a crap about them.

    • IFUXXSYSTEMS

      Your’e the fucking idiot here.
      You think he made a bad choice?
      Guess what he got in return…
      What do you think was said to the shareholders, in the monthly meeting before this happened?
      What do you think was said?
      The state owns a large proportion of Eircom.
      You think they can’t afford a lawyer?

      There was a risk, that even if contested poorly, with a pre-planned court script, the judge would not make a blanket order of his own accord.
      So they didn’t contest it, to get a default win for the prosecution.
      Now when UPC or a legit ISP try to contest this bullshit in court, the judge will have a tainted precedence on hand, and in his willful ignorance, (paid or unpaid),
      imposes the will of the rich at the expense of the poor.

      I’m not poor, nor rich, but I hold absolutely no sway or influence over national/international policy.
      Voting or signing a petition is what my kind are constrained to.
      Our wallets, our importance, our influence are vastly different.
      But I bet I can withstand getting shot in the fucking head just as much as Mr. Richman can…

  • MadAsASnake

    Market forces will deal with Eircomm. Go to bed with sankes and you get bitten.

  • Truth

    If Eircom died tomorrow, the world would be a slightly better place because of it. Here is looking to a better future.

  • Anonymous

    lol, lonely isp is lonely. Too funny.
    Anon-Works.tk

  • Anon Irl

    Eircom are a farcical company and only a minority of people (elderly and long time customers who don’t know better) still avail of them. Along with their self-imposed 3 strike rule (which UPC adores as they keep getting more customers) their service laughable too. As a premium customer you can avail of a 24mb connection :(
    UPC’s basic connection is 25 mb with 50mb and 100mb available too..Oh and the UPC 50mb connection is cheaper than Eircom’s premium service. Jokers!

    • Danny

      It sounds like Eircom use ADSL (on a phone line) whereas UPC use a DSL line (digital cable) so the speeds will be different but the cable wont be available in all areas. Its like comparing Virgin to BT, mind you even the slowest Virgin media DSL here in the UK seems faster than most BT ADSL2 lines.

      • Virgin_tech

        The old NTL DSL definitely was much faster, but when Virgin took over they used traffic shaping and throttling to target heavier users – aimed at filesharers and people watching streaming sites like BBC iPlayer or YouTube.

        These days the mid-range Virgin offerings aren’t much faster, in real terms, than the lower-specced accounts. It’s all artificial barriers of course, designed to annoy those middle-ground customers who are using a decent amount of bandwidth each month in the hope that they’ll switch up to the fastest speeds (automatically locking them in to new minimum term 12 month contracts). They figure that for just a few quid more each month they’ll overcome the speed problems with their lowly 20Mb connections, but don’t realise they’re being manipulated and fleeced thanks to ISP throttling.

        • http://profiles.google.com/zerianis10 Christopher Kidwell

          If that is going on, I will say it again: There should be a criminal investigation done on ‘abuse of market power’ premises.

      • Danny

        I have the 10Mb virgin at the moment and it seems enough for me to watch netflix all evening in HD without the traffic shaping hitting me, I even downloaded several linux distributions last night whilst watching netflix so gave it a right hammering and still no shaping. (should really have been outside enjoying the lovely sunshine we are having)

        When I go back to my parents house I will be lucky to watch netflix in HD at any time and that is on 8Mb ADSL (and it is actually 8Mb as we are across the road from the exchange, verified with speed tests).

    • Kevibarrett

      ya only fault with your argument is upc is only in cities in ireland major ones anyway,eircom only real option for many people,upc is the joke yrs and yrs they have been saying the service is coming that was 5 yrs ago and still nothing

  • Guest

    “Eircom is of the view that these obligations are part of a role that all responsible companies must serve”

    So a responsible company should act as judge, jury and executioner? No, thanks.

    • Anonymous

      you left out the part where companies have obligations to customers as well. also, what right has any company got to charge people for a service, then pass all the details of those people on to another company? why then moan when other companies supplying the same service dont act in the same way and become more attractive to people, both new and existing? you’re getting less even now than you deserve, Eircom. you should have collapsed completely by now!

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  • http://twitter.com/FreePSDFinder FreePSDFinder

    Eircom you idiots, Your “lonely” for a reason!!!! ye stupid f^^k’s !

  • Kevibarrett

    thanks eircom for the 15tb i downloaded last yr might go for double that this yr.lol

  • guest

    eircom you deserve to rot alone for your avtions

    • guest

      *actions

  • Jeff Bekcer

    Looks like I’ll take extra care to not go to Ireland, now “pirates” are terrorists.

  • Kr0nZ

    “We think that it would be better for everyone if the industry and the rights-holders found a way to tackle this problem.

    The only people I see this benefiting is the labels? Why give them more millions on top of their already stolen millions?

  • Anonymous

    So THIS is the ISP who only caters to the occasional email user? as that’s all it’s good for!

  • Roman

    TFA only forgets to mention that it’s Ireland’s biggest provider (even a monopolist in some regions) and that a legislation for just that might follow. The damn bitch wouldn’t look that lonely, right?

    /* Showed the article to one Irish Irish guy and asked for comments */

  • Anonymous

    Would be interesting to know who made the agreement and whether he/she actually owns the company. Its truly mind-boggling to read about companies that voluntarily monitor and discipline their own customers. Its such an absurd concept I truly hope this is a passing pheomenom. I don’t understand how a company that exists of the choice of customers can actually survive in this role. HOW SICK ARE THE PEOPLE WHO DO BUSINESS WITH THESE OUTFITS? Only ISP in the area? Too bad. If this behaviour is accepted then we are truly fucked. IRMAs and KIRMas alike. I just hope this was the result of a exceptionally stupid CEO and not a starting trend in Europe.

    If you want to see where this is going just look at America. Almost ALL their ISPs did a similar move and people are hardly bothered. We can cry ‘foul’ all we want but if people are willing to go along with oppression then that’s what we are going to get. There will ALWAYS be greedy, power-hungry individuals and cliques that try exploit.

    • IFUXXSYSTEMS

      There will always be suicidal angry people as a result.
      I wonder if they ever worry…

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  • Onewayjan-005

    are irish known for their high iq??

    • Kevibarrett

      yes

  • Anonymous

    Everyone that uses that ISP please start ditching it to show them how this game works because they misunderstood the facts/rules here, it doesn’t work like they think it does.

  • IFUXXSYSTEMS

    For anyone who isn’t Irish here, type into google: — eircom SSID thinger –

    It just adds to the lulz/outrage

  • IFUXXSYSTEMS
    • Anyone

      no mention of the rolling over for the MAFIAA in the article

  • http://profile.yahoo.com/HOI4E6GMB3R2GAQQPAUWJG2TF4 Colm

    Coming from a rural area in Ireland we have two choices with regards to broadband. Eircom or Vodafone. Our line can only handle 6mb broadband(which we only get 2-3mb in reality) and Eircoms package has a 50gb download limit. They charge through the roof if you exceed that. We’ve switched to Vodafone after this happened, who rent the line off Eircom. The problem with them is whenever we have a problem with the connection, they have to pass it on to Eircom to get it fixed, which last month took 2 weeks.

    • http://gene-poole.tumblr.com Gene Poole

      Classic Incumbent/competitor arrangement, making the children play nicely with their toys. I assume Eircom owns the infrastructure but because they’re a monopoly Ireland makes them sublet services to vodaphone?

      At any rate, it’s a small price to pay for the comfort of maintaining your right to privacy. Good on you, and stay the course.

  • tonyj

    Eircom is losing customers, persuading other ISPs to comply with the music industry is their last ditch effort to stay in business.

  • Your_ISP

    Basically they bribed the biggest ISP thinking the otheres would just tow the line..they didnt and the bribe monies ran out..along with their customers.

    FUCKING GUTTED YOU GREEDY PARASITES..

    PS= and no, no-one wants to join you.

  • http://twitter.com/stonemoshed Tony Cliffe

    If you make a deal with the devil, you should read the fine print…

  • Gae

    Asking other ISP’s to do the same is not because they feel it is the right thing to do, but because their customers probably all started leaving once their contracts were up.

  • Guest

    hey ericom next time think before doing something so stupid like that … now just die or adapt !

  • Loser

    fuck the ISP. i hope they go out of business for being such assholes. mothefuckers

  • http://gene-poole.tumblr.com Gene Poole

    I wonder which will happen first, Eircom changing their stance or filing for Chapter 11? Because there are options out there that respect customer privacy, there’s no reason for any subscriber to stay with them currently. Wonder how their stocks are doing?

  • Lazycash1DOTcom

    my roomate’s sister-in-law earned $14851 last month. she is getting paid on the laptop and moved in a $499100 house. All she did was get blessed and put to work the clues exposed on this web site >>>> LazyCash1.com

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  • Anonymous
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  • Whatever

    Obviously they want to lose their business if they carry on like this , sounds like they are a bunch of self righteous pricks

  • yoyo

    Eircom might be going bust.
    http://www.rte.ie/news/2012/0329/eircom-to-ask-for-court-protection.html

    The only way is UPC

    • Pauly

      This should be added to the article as an update.

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  • 6regmcc

    They are going bust they have €4.1 billion gross debts
    http://www.irishtimes.com/newspaper/finance/2012/0331/1224314162828.html

  • Anonymous
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